Privacy Policy
Last updated: February 2026
1. Introduction
Aelan Basket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online grocery delivery service in Vanuatu.
2. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone number, delivery address)
- Account credentials
- Payment information
- Order history and preferences
- Communications with our customer service
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations and delivery updates
- Respond to your inquiries and provide customer support
- Improve our services and personalize your experience
- Send promotional communications (with your consent)
4. Information Sharing
We do not sell your personal information. We may share your information with delivery partners to fulfill orders, payment processors to handle transactions, and service providers who assist in operating our platform.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@aelanbasket.com
Address: Port Vila, Vanuatu